Dominical Costa Rica Car Rentals, Costa Rica Rent A Car, Costa Rica 4x4 Rentals

From: RUV0@aol.com
Subject: Re: Do you have any information?
Date: Sunday, March 14, 1999 1:42 AM

I have been to Costa Rica 3 times. The very last time, I rented a vehicle, which overheated and we had to nurse to Liberia. Unfortunately we had to leave it there (but had notified the rental company and awaited their call for advise). Ex----- Car Rental Co. (now Tall--- FICA) posted the money we owed for the rental on the credit card (plus one day we didn't use) and very quickly posted the deposit of c330,000 colones ($1229.32) to the account as well, even though the car had been returned and accepted. To make a long story short, if our friends in CR had not been as tenacious as they were and if they had not been assisted by their attorney, we would have been another theft story. I can only imagine how many people have been taken advantage by Mr.Exo---Scum-bag. So there you go . . . Thank you again for a reference on a car rental company. My tendency would be to use an american name. What do you think?

Our Reply:

> to: RUV0@aol.com
> Subject: Re: Do you have any information on car rental companies reputations
>Date: Sunday, March 14, 1999 11:19 AM

We handled over 2700 reservations last year. We only use the 3 rental car companies out of the 100 or so as I explained to you in last message. We give them so much business that they pay attention immediately to any complaints from us. The complaints have been few and far between but the ones I remember best in last 3 years were as follows.

1.Ants in car---I got an adjustment

2.The tercel had only 4 seat belts not five--could not overcome this one

3.One tourist thought he should only pay for a week although he kept the car 7 days and 8 hours-------given policies in other countries this was ridiculous

4.Several complain about the required insurance but gold cards and amex only reduce or eliminate the deductible here. They do not cover liability although they will pay you back in the states I understand. Unlike most countries the government of costa rica owns the only insurance company here and sets the rules

5.We have yet to have an obvious ripoff similar to yours from any of our rentals although the local english language newspaper lists that as number one complaint of tourists who complain of rip offs

6. WE ONLY RESERVE NEW CARS SO WE HAVE NO BREAKDOWN PROBLEMS----IT IS NOT WORTH RUINING VACATION TO SAVE $5 OR $10 AND END UP WITH A 1996
MODEL. RENTAL CARS HERE ARE SUBJECT TO MUCH MORE WEAR AND TEAR SO WE ADVISE ONLY NEW MODEL YEAR RENTAL CARS.

The last question about renting from some company that has an american brand name is a little tricky. Many car rental companies here will use a brand name you are familar with and which may or may not have any connection to the same name american brand name car rental company. Almost without any exception however the rental company here is not a division or branch of any american brand name. One of the companies we use which is absolutely first rate pays for the use of an american brand name but i assure you the ownership is completely separate.

Dr. James Miller
Dept of Physics
Boston University
telephone 617-353-2659
August 17, 2004


Thanks for another great trip. The landcruiser hardtop absolutely had the gear ratio to get up any hill including the terrible dirt road at the farm. I promise to not wait till last minute next time to let you know to have vehicle ready.
Anyone that asks this is my 8th trip with you guys.

Thanks
Jim

From: hugh pettit <hpettit@gateway.net
Date: Wednesday, August 25, 1999 10:15 AM
Subject: Re: Car Rental Request

Service was good - no problems. We really didn't need the 4X4 capability, however highly recommend a 4X4 to future customers as the axle clearance allows easier access over the dirt and rock roads. My brother-in-law was with us during part of are visit and had to "crawl" at a very slow speed in a Nissan stationwagon over CR's dirt & rock roads to avoid undercarriage damage
Hugh Pettit
San Francisco

Date: Thursday, March 02, 2000
7:49 PM
Subject: vacation

Hi Harold

I would like to thank you for the way you handled all our travel requirements while we visited Costa Rica this winter, all arrangements hotels, car rentals and tours were first rate. We certainly would recommend your service to other travelers
Regards
Ed Forster
St. Albert Alberta, Canada
elsro@compusmart.ab.ca

Car rental went great.
Thank you
Renee Richardson
Richardson Kleiber Walter
635 S. Orange Ave., Suite 16
Sarsota, Fl. 34236
Ph: 941-953-9772
Fax: 941-365-9493

Wonderfully! Seth had no trouble with either the car or the service. He was able to pick up the rental when he needed it. Everyone was courteous, well organized and helpful.

Martin Rader
martydonna@sprintmail.com

From: Sandi Resnik
Sent: Monday, January 28, 2002 1:54 PM
Subject: Re: reconfirmation of car rental

dear harold,
thanks for your help with our rav4. we had a great time and things went very smoothly with the car.
sandi and bhrian resnik
santa barbara, california

From: "Mike France" <jacomike1@hotmail.com>
Sent: Tuesday, April 20, 2004 7:00 PM
Subject: Re: rental car

Harold
Thanx again for your help, had another great trip! Mike

Hola,

everything went perfect, the car was there at the ferry and we had noproblem
whatsoever driving it to Monteverde and Tamarindo.

Gracias,
Laurent Roux
Embassy of France
French Counsel
88 Kearny Street
San Francisco, California
lroux@onebox.com - email
1-415-430-2191 x1223 - voicemail/fax

From: Ron Raymond <ronjoan@raymondsmail.com>
Sent: Thursday, February 07, 2002 6:36 AM
Subject: Re: Fw: car rental

Thank you for your help. Everything went fine while we were in Costa Rica.
Ron Raymond
6880 Rose Acres Lane
Felton, CA 95018 USA
Fax #: 831-335-0628

Shari Kaplan Shedrofsky

Dear Harold

Sept. 24

Back to the real world. It was wonderful and Costa Rica is beautiful and the Tulemar was fantastic selection for our honeymoon. The white water rafting and the crocodile tours you selected for us were great with first class guides.

We now completely understand what you meant by being careful about renting cars in Costa Rica and we suggest to anyone who rents a car to have a third party like Orbit (who Dominical.biz uses) there to stand up for the tourists if the rental car company tries to give you a poor quality car.

Thanks for all your help.

Cathy and Rusell Ahern

Haverhill, Massachusetts

P.S. Tulemar was great. Gilbert at the front desk was extremely helpful and pleasant and went out of his way to help us find things. Rooms were perfect and spotless. Tara had view of top of the world. Cathy.

From: Carolyn Swartz cswartz@bpictures.com

Date: Wednesday, April 05, 2000
5:45 PM Subject:

Re: March 20th Sorry it's taken me so long.

I still feel like we got back yesterday -- it's just been one very long week of playing catch up. First -- it was great meeting you and thanks very much for your help. We had a great time and no question, we'll be back. Now that I've been there, I realize how much hand-picking you've done -- and how narrowing the field to the really good places is really a valuable service. Each of the places we stayed was really nice. Parador was actually better than I expected. It's really a restful and relaxed atmosphere with the sprawling grounds, the large area by the pool (compared, say, to Mariposa.) If there was a casino or disco, I never saw or heard it. It's in the specs but either it's not in use or not there (which was good.) Needless to say, I was relieved that the place was as low key and disco-less as it was. Xandari is really, really cool and we want to go back. They've really thought of everything. (Apparently, Leona Helmsley is not the only one who believes in plenty of big fluffy towels and terry robes.) You're right -- all we needed was more time. Although Julian started having Nintendo withdrawal symptoms by the end. (I did plan too much road time the first three days -- to Arenal on Day Two, to Manuel Antonio Day Three.) But the drives were plenty gorgeous. Anyway -- we'll be in touch and hope to see you again next year same time. And if you ever need/want to use me as a reference, feel free.

Carolyn
bPictures Production New York City

Everything went great. Got the car with no hassles and the car worked out
well for us. We would certainly use you again.

Thanks,

Don Klappauf

Your assumption is correct it is the American Bar Association.
Have a great Day!

Don

Hola David -
 
I'll forward this to Harold in San Jose, CR to get you a good 4wd - it's dry season so the roads and rivers won't be that bad, but the best truck to rent for 2-3 people is the Hilux, for 4 people, the Fourrunner. The Rav4 is a trooper, but has less clearance and smaller tires.
 
For a surf trip to Witch's, try Carlos or let Harold contact him. Both can also drop you off for an overnight camping tr